Frequently Asked Questions

As soon as your order is dispatched, you will receive an SMS and email with a tracking number and a link to monitor your shipment in real time.

Wipe leather products with a soft, dry cloth and avoid direct exposure to excess water or heat. We recommend using a natural leather conditioner periodically to maintain suppleness and finish.

You can request a return or exchange within 7 days of receiving your order, provided the item is unused and in its original packaging.

We accept Mada, Visa, Mastercard, Apple Pay, and flexible installment payment options via Tamara or Tabby.

Delivery within Saudi Arabia takes 2 to 5 business days, and shipping to GCC countries takes 5 to 9 business days via our courier partners.

We list the specific sizes and compatible models (such as Glock, Sig Sauer, etc.) in each product description. If you are unsure, contact our support team and we will help you choose the exact fit.

Yes, all our leather products are 100% handcrafted from premium genuine leather to ensure durability, authenticity, and a luxury finish.